# Finding your way around

> **Audience:** anyone finding their way around for the first time.

## The areas

The console is organised by what you are doing, not by which team owns it.

| Area | What you do there | Chapter |
|---|---|---|
| **Hub** | Work live orders: assign, cancel, log incidents | [The Hub: what it is and who can do what](/books/console-yF7/page/the-hub-what-it-is-and-who-can-do-what) |
| **Delivery** | Configure how orders get assigned: zones, carriers, stores, the dispatcher | [What the dispatcher does](/books/console-yF7/page/what-the-dispatcher-does) |
| **Marketing** | Issue promotions, vouchers, subscriptions, wallet credit | [Marketing: the five areas](/books/console-yF7/page/marketing-the-five-areas) |
| **CMS** | Maintain content customers see, and the complaints tree | [CMS: what it covers](/books/console-yF7/page/cms-what-it-covers) |
| **Reports** | Read performance data | [Reports and Metrics: which to use](/books/console-yF7/page/reports-and-metrics-which-to-use) |
| **Metrics** | Investigate a specific order | [Order logs and timelines](/books/console-yF7/page/order-logs-and-timelines) |
| **Employees** | Maintain staff records and drivers | [Employees: what this area covers](/books/console-yF7/page/employees-what-this-area-covers) |
| **Roles** | Decide who can do and see what | [Roles and scope: the two ideas](/books/console-yF7/page/roles-and-scope-the-two-ideas) |

**You will not see all of these.** The menu reflects what your roles allow — see [What you can see, and why](/books/console-yF7/page/what-you-can-see-and-why).

## Brands

If your company runs more than one brand, most screens work **within one brand at a time** and offer a brand selector. With a single brand, the selector usually doesn't appear at all.

This matters more than it looks:

- Data is per brand. A report, an employee list, a promotion — all scoped to the brand you are in.
- **Switching brand changes what you are editing.** Creating a promotion in the wrong brand is easy and not always obvious afterwards.

Check the selector before creating or changing anything.

## Live versus historical

A recurring distinction across the console, and choosing wrongly wastes the most time:

| You want to… | Go to |
|---|---|
| Act on something happening now | **Hub** |
| Understand something that already happened | **Metrics** |
| See how a period went | **Reports** |
| Change how things will behave | **Delivery**, **Marketing**, **CMS** |

## Language

The console is available in more than one language, and the documentation exists in parallel: every page here has a twin in the other language.

Note that **content** language is separate from **interface** language. Banners and documents are stored per language and must each be filled in — see [Resources and sources](/books/console-yF7/page/resources-and-sources).

## Two pages worth bookmarking

- [Glossary](/books/console-yF7/page/glossary) — what brand, source, scope, hub and business date actually mean here.
- [FAQ](/books/console-yF7/page/faq) — the questions that come up across every area.

## When a screen isn't there

An area missing from your menu is almost always a permission, not a fault. [What you can see, and why](/books/console-yF7/page/what-you-can-see-and-why) explains how to tell, and who can change it.