# Signing in

> **Audience:** anyone using the console for the first time.

## Signing in

You sign in with your **employee identifier** — the same one your company uses for you, not an email address — and your password.

If you don't have a password yet, you cannot create one yourself. Someone with employee management rights sets it for you; point them at [Employees - Password](/books/console-yF7/page/employees-password).

## Two things the console may tell you at sign-in

**Your account has an expiry.** Employee accounts expire, and as the date approaches you are told how many days remain. This is a warning, not an error — you can still work. Ask whoever manages employees to extend it before it runs out, because once it does you cannot sign in to ask.

**Your password may be flagged as weak.** If it doesn't meet the strength rules you are told so, and you should change it — see [Your profile and password](/books/console-yF7/page/your-profile-and-password).

Neither message blocks you. Both are worth acting on the day you see them rather than the day they become a problem.

## If you can't sign in

Work through these in order:

| Check | What to do |
|---|---|
| Is the identifier right? | It is your employee identifier, not an email |
| Do you have a password at all? | A new employee has none until someone sets it |
| Has your account expired? | Ask for it to be extended — you can't do this yourself |
| Right customer/environment? | The console is per customer; confirm you are on the right address |

If all four are fine and it still fails, ask whoever manages employees to confirm your record exists and is active — see [Finding an employee](/books/console-yF7/page/finding-an-employee).

## After you're in

- **Set a password you'll keep** if yours was assigned to you — [Your profile and password](/books/console-yF7/page/your-profile-and-password).
- **Get your bearings** — [Finding your way around](/books/console-yF7/page/finding-your-way-around).
- **Understand why you see what you see** — [What you can see, and why](/books/console-yF7/page/what-you-can-see-and-why).