Printer Settings
On this screen you set up the printer options of each Kitchen Zone.
How to get here: after signing in with your user name and password on the Access to Printer Settings screen.
Zone
First choose from the drop-down list the Zone you are going to set up. All the changes you make only affect the selected zone.
Zone options
- Number of copies to print: the number of tickets you want the printer set up in the zone to print.
- Do not print the full recipe, only the changes: if you tick it, the kitchen chit does not show all the ingredients of the Recipe of each Sales Item, only the changes you make. It shows the extra ingredients and also the recipe ingredients you remove.
- Only print the changed ingredients on the sticker: if you have a Zebra sticker printer, tick it so that the changes you make to the ingredients of the Recipe appear only on the sticker printer. If you tick the previous option, this one already appears ticked by default.
- Print sticker with the products that do not go to the kitchen: if you have a Zebra sticker printer, tick it so that the sales items that do not go to the kitchen (detailed below) appear only on the sticker printer.
- Buzzer when printing a ticket (drawer opening): if you tick it and you have a buzzer connected to the kitchen printer, every time a kitchen chit is printed a beep sounds to warn the kitchen staff that a chit has come out.
- Do not print until pre-assignment or after (minutes): if you tick it, you have a website and you use the drivers' application PizzaGest Delivery, the kitchen chit of Delivery orders is not printed until the order is pre-assigned to a driver from that application or the minutes you enter in the field next to it have passed. If you tick it and do not enter any number of minutes, 10 minutes are entered by default.
Products that do not go to the kitchen
With Print sticker with the products that do not go to the kitchen, the sticker shows:
- The Sales Items of a Family Group that has the None option selected in the Printer for DINE-IN tickets section or in Printer for DELIVERY tickets on the Add/Modify Family Groups screen.
- The Sales Items that have the None option selected in the Printer for DINE-IN tickets section or in Printer for DELIVERY tickets on the Add/Modify Sales Items screen.
This option can be useful so that, on Delivery orders, a sticker is printed for the driver with the products that do not go to the kitchen, and so they prepare them for each order.
Cut type
- 1 point or full: the kitchen chit is cut completely.
- 3 points or partial: the kitchen chit is cut partially, and you have to tear it off when taking it from the printer.
Format
- Ticket per product: one ticket is printed for each product that appears in the order.
- Ticket per order: a single ticket is printed with the complete order.
SubZones
Within the same Kitchen Zone you can choose between three SubZones, and set up a different printer for each one:
| SubZone | When it is used |
|---|---|
| Primary | If you only have one printer in the Kitchen Zone, set it up to print the kitchen chits in the Primary SubZone. |
| Secondary | If you have two printers in the same Kitchen Zone, in addition to the Primary printer you can set up a second printer in the Secondary SubZone. |
| Sticker | If you have a Zebra sticker printer, set it up in the Sticker SubZone. |
Very important: before changing from one SubZone to another, save the changes with the Save Sub/Zone button. If not, when you change to another SubZone all the changes you have made are lost.
SubZone printer
In any of the three SubZones, the printer is set up in the same way. First choose the Connection:
| Connection | When to tick it |
|---|---|
| Shared | If the printer is shared by another computer and you need to access it from another computer. |
| Local/IP | If the printer is installed on this computer or is a network printer. In short, whenever the printer does not have to be accessed from another computer. |
Then fill in these fields:
- Computer Name on the Network: if the printer is Shared, the name of the computer on which the printer is installed, from which you access it.
- Printer name: the name of the printer you use for the chosen SubZone, whether it is Shared or Local/IP.
- Character Page: the character code you want the printer to work with, depending on the symbols you have to print and the language. Choose it from the drop-down list.
Filtering type
In the Primary and Secondary SubZones you can choose the Filtering type:
| Option | What it does |
|---|---|
| Copy with filter | If you have several floors in the branch or several points where you want the kitchen chits to come out, you can filter the orders into two printing points (Primary SubZone and Secondary SubZone) for each Kitchen Zone, from the Filtering by order type section. |
| All through Primary | Even if you have one printer set up in the Primary SubZone and a different one in the Secondary SubZone, all the kitchen chits are printed on the printer of the Primary SubZone. |
| All through Secondary | Even if you have one printer set up in the Primary SubZone and a different one in the Secondary SubZone, all the kitchen chits are printed on the printer of the Secondary SubZone. |
| Alternation | If you have one printer set up in the Primary SubZone and a different one in the Secondary SubZone, the kitchen chits are printed alternately: the first kitchen chit of the day comes out on the printer of the Primary SubZone, the second on that of the Secondary SubZone, and so on. |
Alternation can be useful when you have a large number of kitchen chits: the two printers work at the same time, without having to wait for the previous chit to be printed.
Filtering by order type
This section is enabled if you have chosen the Primary or Secondary SubZone and ticked the Copy with filter option in Filtering type.
From here you can filter by order type, by source, and by Table, Bar, Terrace, Terminal and POS/PDA.
- Tick the order types for which the kitchen chit is printed on the printer set up in the chosen SubZone. You can tick the order types Dine-in, Take-away, Pick-up and Delivery, and the source from which the orders can be taken and for which you want the kitchen chit to be printed: Stations (POS and Server), Stations (POS and Delivery) or Web/Call Center.
- Then you can filter by the Table, Bar, Terrace and POS/PDA numbers. By default all these options are disabled, which means that all the kitchen chits whose order is of type Table, Bar, Terrace or POS/PDA are printed.
Example. So that the kitchen chits of Table orders are not printed, tick the Table option and enter 0 in Minimum and in Maximum. So that only those of a range of tables are printed, for example from table 1 to table 5, enter Minimum 1 and Maximum 5. The Bar, Terrace and POS/PDA options work in the same way.
For the system to distinguish between the POS and the PDA where the order is placed, they cannot have the same number. The PDA numbers are set when the application is installed on any Android device.
Repeating products in another Kitchen Zone
You can choose that the products set to be printed on the kitchen chit of one Kitchen Zone are repeated in a different Kitchen Zone. This way you can have several Kitchen Zones that prepare the same products.
To do so, within the corresponding Kitchen Zone, select the other Kitchen Zone or Zones in which you want the same products to be printed on the kitchen chit.
Options for each Kitchen Zone
In addition, for each Kitchen Zone you can set these options:
- Do not print the repetition if there are no products for that printer: if you tick it and you have selected that the products printed in one Kitchen Zone are repeated in another, the products that do not correspond to the printers of the selected Kitchen Zone are not printed. If you untick it, the products that have to be prepared in another Kitchen Zone appear on the kitchen chit in small print.
- Print the address of delivery customers on kitchen tickets: if you tick it, the kitchen staff see the address of the delivery orders and can bring forward the orders with an address in the same zone, so that the driver takes several orders at once.
- Print the number of guests: if you tick it, the number of guests appears on the kitchen chit. It can help the kitchen staff prepare some dishes that carry a larger or smaller quantity depending on the number of guests.
- Print the ingredients in small print: if you tick it, the ingredients of the Sales Items appear on the kitchen chit in small print. This highlights the name of the main product more and can save printer paper.
- Print immediately without considering the delivery time: if you tick it, when an order is placed the kitchen chit is printed immediately, whatever the Delivery Minutes set. Even though the chit is printed, the kitchen chit always shows the preparation start time.
- Terminal Server connection: if the computer is connected through Terminal Server, tick it so that the system does not open two Printing Services and duplicate the kitchen chits.
- Seconds between tickets: the time in seconds the printing system takes to check whether there is a new kitchen chit to print.
- Minimum number of lines per ticket: the minimum number of lines a kitchen chit must print. A very short chit can cause problems when hanging it in the kitchen.
- Number of blank lines before the cut: the minimum number of lines the kitchen chit must leave blank after the footer, to avoid problems when making the cut.
- WITHOUT ingredient label: the symbol or word you want to appear on the kitchen chit in front of each ingredient you remove from the Recipe of each Sales Item.
- WITH ingredient label: the symbol or word you want to appear on the kitchen chit in front of each extra ingredient you add to each Sales Item.
Allowed typography
- Force tall letters: the letters on the kitchen chit are taller and narrower.
- Large letters: the letters on the kitchen chit are twice as tall and wide.
- Bold letters: the letters on the kitchen chit are printed in bold, whatever their size.
Print the time of
- Delivery: the delivery time of the order is printed, according to the Delivery Minutes you have set.
- Preparation: the delivery time of the order is printed, according to the Delivery Minutes you have set. The preparation time of the order is calculated by subtracting those delivery minutes from the delivery time.
Buttons
Very important: before changing from one Kitchen Zone to another, save the changes with the Save Sub/Zone button. If not, when you change to another Zone all the changes you have made are lost.
- Save Sub/Zone: saves the changes you have made in the selected Zone or SubZone.
- Ok: click it when you have finished setting up all the Kitchen Zones.
- Cancel: closes the screen without saving the changes.