# Start Web

With this button you stop or restart the reception of the orders that come from the web and from the call center.

**How to get here:** menu **Exit**. The **System Shutdown** window opens; in it, the web button.

## The button label

The button changes its name depending on the situation:

| Label | When it appears |
|---|---|
| **Stop Web** | The branch is receiving orders. When you click it, it stops receiving them. |
| **Start Web** | Reception is stopped. When you click it, orders are received again. |
| **Web Orders** | The button is disabled: this station cannot stop or start the reception. |

Instead of **Web** it may say **CallCenter** or **Web/CC**, depending on where the branch receives orders from.

<p class="callout info">The button is only enabled on the server of a branch that has these orders enabled. Using it also depends on the employee's <a href="https://docs.pizzagest.com/books/pizzagest-O9f/page/access-level-definition">access level</a>.</p>

## Stopping the reception of orders

1. Click **Stop Web**.
2. Answer **Yes** to the question "Do you want to stop receiving Web orders?".
3. The **Reason for stopping the web service** window opens. Choose the **Reason** from the drop-down list and, if you want, type a **Comment**.
4. Click **Ok**.

The **System Shutdown** window closes and you return to PizzaGest, which stays open.

<p class="callout info">If the <strong>Reason</strong> drop-down list is empty, typing the <strong>Comment</strong> is mandatory.</p>

## Starting the reception of orders

Click **Start Web**. There is no question: the branch receives orders again, the window closes and you return to PizzaGest.

## Warnings that may appear

- "A process is working with the ordering website. Wait a few seconds and try again.": PizzaGest is communicating with the web at that moment. Wait a few seconds and click the button again.

<p class="callout info">When you exit PizzaGest on the main server, the reception of orders stops by itself.</p>