Reviewing and sending the order

• Reviewing the order
• Sending the order to the kitchen
• Changing an order already sent
• Asking for the bill

Reviewing the order

You can see what has been ordered at any time by tapping Order at the top. You will see a screen like this one:

Guests: the number of people at the table. The Change button takes you back to the guests screen.

Order lines: each product you have added, with:

• The quantity and the name.
• The line's amount.
• The ingredients, marked NO for the ones removed and WITH for the ones added.
• The cooking note, if there is one.
• The course. Tap it to cycle through ?, S, 1st, 2nd, D.
• The trash can, to delete the line.

Total: the table's amount so far.

Example: Table 7 has ordered a César salad as a starter, two BBQ pizzas made their way, a half 4 Formaggio and half Carbonara pizza, the drinks and a dessert. The total is €64.80.

At the bottom there are two buttons:

Add products: goes back to the categories to keep ordering.

Ask for the bill: for when the guests have finished. See Asking for the bill.

The total shown here is the sum of the products. Offers are applied when you ask for the bill.

When the order is complete, tap Finish order to send it to the kitchen.

Sending the order to the kitchen

When you have finished taking the order, tap Finish order at the top right. You do not need to go through the order screen first.

When you do:

• The order is sent to PizzaGest and the ticket is printed in the kitchen, without anyone having to go to the computer.
• The PDA goes back to the Orders screen, where the table is listed under Open orders.

From then on, the table can also be viewed and paid from PizzaGest.

Keep in mind that:

• If you tap Finish order without adding any product, the table is closed and becomes free again.
• While you have an order open on your screen, other devices see it as Locked. So always tap Finish order when you are done, even if you changed nothing.

If the guests order something else, go back into the table from Open orders. See Changing an order already sent.

Changing an order already sent

To add or remove products on a table whose order is already in the kitchen, tap it under Open orders on the Orders screen.

Adding products

Go into the categories and add the products as usual. When you tap Finish order, only the new ones reach the kitchen.

Removing a product that is already in the kitchen

Tap Order to see the lines:

 

Products that were already sent are marked In the kitchen. Their course can no longer be changed.

To remove one of them, tap its trash can. The product does not disappear: it is crossed out with the message Will be removed when the order is sent. If you made a mistake, tap the circular arrows button to put it back.

When you tap Finish order, the PDA asks you to confirm and shows the products that will be removed:

Yes, send the order: the order is sent and PizzaGest removes those products from the table.

No, review the order: you go back to the order and nothing is sent.

Example: the guests at Table 7 order a coffee with milk and say they no longer want the dessert. Go into the table, add the coffee, tap Order and the trash can next to the Oreo Jar. The total drops from €66.70 to €61.71. Tap Finish order and Yes, send the order.

Keep in mind that:

• Products you have just added and not yet sent are deleted right away with the trash can, with no confirmation.
• You cannot delete the whole order from the PDA. If you mark every product for removal, the PDA tells you that the whole order has to be canceled from PizzaGest.

Asking for the bill

When the guests ask for the bill, go into the table, tap Order and then the Ask for the bill button at the bottom.

The PDA asks PizzaGest for the bill; PizzaGest applies any offers that apply and works out the total. Meanwhile you will see this message:

In a few seconds the bill summary appears, just as it will print on the receipt: the products, the offers applied with the products each one includes, and the total.

Below the summary there are two buttons:

Print the bill: the bill is printed on the restaurant's printer. When it is done, the PDA shows the message Bill printed and you can take it to the customer.

Exit without printing: goes back to the Orders screen without printing anything.

If the customer prefers other offers than the ones applied, exit without printing and apply them from the computer.

If there were products not yet sent, they are sent to the kitchen when you ask for the bill. And if any products were marked for removal, the PDA asks you to confirm first.

If PizzaGest does not answer

If 30 seconds go by and PizzaGest has not calculated the bill, the PDA tells you:

Send the order without the bill: the order is sent and the bill is printed from the computer.

Try again: asks for the bill again.

The most common cause is that PizzaGest is not running on the restaurant's computer.

If the message The bill could not be calculated appears, the table may be open on a computer. Close it there and tap Try again.