Taking an order

Tables, bar and terrace

After logging in you reach the Orders screen. This is the starting point: from here you open a new order or go into one that is already open.

Orders screen with the open orders   Choosing the table number

New order

At the top there is one button for each type of order: Table, Bar and Terrace. Only the types set up for the restaurant in PizzaGest are shown; the restaurant in the example has no bar.

Tap one of them, for example Table, and all the table numbers appear:

Free: the table has no order. Tap it to open one.

Taken: the table already has an open order and is shown in gray. To go into it, use Open orders.

Example: in the picture, tables 3 and 12 are taken. Tap 7 to open a new order.

After you choose the table, the PDA asks for the number of guests.

Open orders

Below are all the orders currently open in the restaurant, with their count to the right of the heading. An order can be in one of two states:

Open: tap it to view or change the order.

Locked: another waiter is changing that order right now on another device. It is shown in red with a padlock. You can go in to look at it, but the PDA warns you that it is locked.

The list refreshes by itself every 30 seconds. To refresh it right away, tap the circular arrows button at the top right.

Guests

When you open a new order, the PDA asks how many people are at the table:

Choosing the number of guests

Tap the number of guests and you go straight to the product categories.

Example: there are 4 people at Table 7, so tap 4.

If someone joins later or you made a mistake, change it from the order screen with the Change button.

From now on, the top of every screen in the order shows:

Categories and items

Products are organized in categories, the same as in PizzaGest: pizzas, salads, drinks, desserts…

Product categories with their photos   Items in the Salads category

Tap a category and its items appear, each with its photo.

Adding an item

Tap the item (or the + button) to add one unit to the order, just as it comes on the menu. There is nothing to confirm: the PDA shows a green message at the top and you can keep adding.

Message that the item was added to the order

Example: go into Salads and tap Caesar Salad. The message "Added: Caesar Salad" appears.

If you need more than one unit, a change of ingredients or a cooking note, tap the Options button that every item has at the top right corner of its photo:

Course

Above the items is the Course selector, which tells the kitchen in what order each product should come out:

?: not set.

S: starter.

1st: first course.

2nd: main course.

D: dessert.

Choose the course before adding the items. It stays selected for everything you add afterwards, until you change it.

Items in the Medium Pizzas category with the 2nd course selected

Example: before the salad tap S, and when you go into Medium Pizzas tap 2nd. The salad will come out as a starter and the pizzas as the main course.

If you make a mistake, you can change the course of each product later from the order screen.

Changing the ingredients

When the guest wants a product made their way, tap the item's Options button on the items screen. You will see a screen like this one:

Ingredients of the Medium BBQ   The same pizza after the changes

The top shows the item's name, its price, the description and its allergen icons. The price and the allergens update with every change you make.

Recipe: removing ingredients

Recipe lists the ingredients the item comes with.

To remove an ingredient, tap it: it is shown crossed out, in red, with the word NO. Tap it again to put it back.

Add extras

Below are all the ingredients you can add, grouped the same way as in PizzaGest (dough, sauces, cheese, protein, vegetables…). Tap an ingredient to add it: it appears in the recipe, in green, with the word EXTRA. To remove it, tap it in the recipe.

To the right of each group there is a counter, for example 0/5: the extras added and the maximum that group allows. Once the maximum is reached, the other ingredients in the group can no longer be tapped.

"Choose one" groups

Some groups, such as the dough or the base cheese, are marked Choose one: the product must always have one option, and only one. The current one is checked. When you tap another, the PDA makes the swap: in the recipe the old one appears as NO and the new one as SWAP.

If one of these options is missing, the PDA shows the message Still to choose and does not let you continue until you pick it.

Example: the guest orders a Medium BBQ with no bacon, with caramelized onion and mushroom, on thin dough.

  1. Under Recipe tap Bacon: it becomes "NO Bacon".
  2. In the vegetables group tap Caramelized onion and Mushroom: they appear as EXTRA and the counter goes to 2/5.
  3. Under Dough tap Thin dough: it appears as "SWAP Thin dough".
  4. The price has gone from €12.99 to €15.39.

When you are done, tap Continue to set the quantity and cooking notes. To discard the item, tap the X next to its name.

On a tablet, the recipe and the extras are shown in two columns:

Ingredients screen on a tablet

Quantity and cooking notes

You reach this screen by tapping Continue on the ingredients screen or, if the item has no ingredients, directly from its Options button.

Quantity and cooking notes screen

Quantity: use the − and + buttons to set how many units the guest wants. You can also tap the number and type it.

Cooking notes: the instructions for the kitchen. The usual notes the restaurant has set up in PizzaGest for that category are listed (for example "Lightly cooked"); just tap one. If you do not need any, leave None selected.

Other note: if what the guest asks for is not on the list, tap here to type it.

Typing a free-text note   The note shown on the quantity screen

Type the note (25 characters max.) and tap Add note. You go back to the previous screen, where the note now appears.

Finally, tap Add item to add it to the order.

Example: the guest wants 2 BBQ pizzas like the one just prepared, cut into 8 slices. Tap + to set the quantity to 2, tap Other note, type "Cut into 8 slices" and tap Add item.

Cooking notes only appear for categories that are printed in the kitchen.

Half and half

In categories that allow it, such as pizzas, you can make a product half and half: half of one item and half of another.

It takes two steps:

  1. Add the first half as a normal item, with one unit.
  2. For the second half, tap the other item's Options button and then Continue. The quantity screen shows the question Half and half with the previous item: select Yes and tap Add item.

Half and half with the previous item option

Example: the guest wants a pizza that is half Four Cheese and half Carbonara. Tap Medium Four Cheese to add it. Then tap Options on the Medium Carbonara, Continue, select Yes and Add item.

On the order screen the two halves appear together, marked 1st half and 2nd half, with a single price.

Keep in mind that: