# PizzaGest PDA
Take dine-in orders from a phone or tablet: tables, bar and terrace, with ingredients, cooking notes and the bill.
# What is PizzaGest PDA
**PizzaGest PDA** is the PizzaGest module that lets waiters take dine-in orders on a phone or tablet, without leaving the table. The order reaches PizzaGest right away and the ticket is printed in the kitchen.
With the PDA you can:
- Open orders for a **table**, the **bar** or the **terrace**.
- Add products with a single tap, with their photo in view.
- Change a product's **ingredients**: remove some, add extras or make it **half and half**.
- Set the **course** (starter, first course, main course, dessert) and the **cooking notes** for the kitchen.
- See the table's running **total** at any time.
- **Change** an order that was already sent and **ask for the bill**.
The PDA is available in **Spanish**, **Catalan** and **English**.
## What you need
- A phone or tablet with a web browser, connected to the **restaurant's Wi-Fi**.
- **PizzaGest running** on the restaurant's computer.
- The employee must have **clocked in** on PizzaGest.
## An order from start to finish
This manual follows one example throughout: **Table 7**, with 4 guests.
1. [Log in](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/logging-in) with your employee code.
2. [Choose the table](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/tables-bar-and-terrace) and enter the number of [guests](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/guests).
3. [Add the products](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/categories-and-items), changing the [ingredients](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/changing-the-ingredients) or the [quantity](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/quantity-and-cooking-notes) where needed.
4. [Review the order](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/reviewing-the-order) and [send it to the kitchen](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/sending-the-order-to-the-kitchen).
5. When the guests have finished, [ask for the bill](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/asking-for-the-bill).
# Getting started
# Opening the PDA
To open the PDA, the phone or tablet has to be connected to the **restaurant's Wi-Fi**.
PizzaGest generates an **access QR code**: scan it with the device's camera and the PDA opens in the browser. You will see a screen like this one:
On this screen you can:
**Choose the language**: tap **Español**, **Català** or **English**. You can also change it later, with the flag at the top right of every screen.
**Log in**: takes you to the [employee login](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/logging-in) screen.
> The language only changes what the waiter sees. The ticket that reaches the kitchen stays the same.
To avoid scanning the QR code every time, save the page to your browser's favorites or add it to the device's home screen.
# Logging in
After tapping **Log in** on the [start screen](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/opening-the-pda), the **Employee login** screen appears:
Enter your **employee code** on the keypad and tap **Log in**.
**Clear**: deletes the whole code.
**Delete arrow**: deletes only the last digit.
If the code is correct, the PDA greets you by name. Tap **Continue** to go to the [Orders](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/tables-bar-and-terrace) screen. If the name shown is not yours, tap **Not me** to go back.
------------------------------------------------------------------------
If you cannot log in, the PDA tells you why:
**The employee does not exist**: the code does not match any employee. Tap **Back** and enter it again.
**The employee has not clocked in**: the employee exists but has not clocked in yet. Clock in on PizzaGest and try again.
# Exiting the PDA
At the end of your shift, or whenever you put the device away, exit the PDA so that nobody else can take orders under your name.
On the [Orders](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/tables-bar-and-terrace) screen, tap the **arrow** at the top left to go back to the [employee login](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/logging-in) screen, and there tap **Exit PizzaGest**.
The PDA confirms that it has been closed. The **Log in again** button takes you back to the start screen.
> If only the waiter is changing, there is no need to exit: go back to the login screen and enter the other employee's code.
# Taking an order
# Tables, bar and terrace
After [logging in](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/logging-in) you reach the **Orders** screen. This is the starting point: from here you open a new order or go into one that is already open.
## New order
At the top there is one button for each type of order: **Table**, **Bar** and **Terrace**. Only the types set up for the restaurant in PizzaGest are shown; the restaurant in the example has no bar.
Tap one of them, for example **Table**, and all the table numbers appear:
**Free**: the table has no order. Tap it to open one.
**Taken**: the table already has an open order and is shown in gray. To go into it, use **Open orders**.
*Example: in the picture, tables 3 and 12 are taken. Tap **7** to open a new order.*
After you choose the table, the PDA asks for the [number of guests](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/guests).
## Open orders
Below are all the orders currently open in the restaurant, with their count to the right of the heading. An order can be in one of two states:
**Open**: tap it to [view or change the order](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/changing-an-order-already-sent).
**Locked**: another waiter is changing that order right now on another device. It is shown in red with a padlock. You can go in to look at it, but the PDA [warns you](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/warnings-and-messages) that it is locked.
The list refreshes by itself every 30 seconds. To refresh it right away, tap the **circular arrows** button at the top right.
# Guests
When you open a new order, the PDA asks how many people are at the table:
Tap the **number of guests** and you go straight to the [product categories](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/categories-and-items).
*Example: there are 4 people at Table 7, so tap **4**.*
If someone joins later or you made a mistake, change it from the [order](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/reviewing-the-order) screen with the **Change** button.
------------------------------------------------------------------------
From now on, the top of every screen in the order shows:
- The **table** you are working on and your name.
- **Categories**: to go back to the product categories.
- **Order**: to [see what has been ordered so far](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/reviewing-the-order) and its total.
- **Finish order**: to [send the order to the kitchen](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/sending-the-order-to-the-kitchen).
- The **flag**, to change the language.
# Categories and items
Products are organized in **categories**, the same as in PizzaGest: pizzas, salads, drinks, desserts…
Tap a category and its **items** appear, each with its photo.
## Adding an item
**Tap the item** (or the **+** button) to add **one unit** to the order, just as it comes on the menu. There is nothing to confirm: the PDA shows a green message at the top and you can keep adding.
*Example: go into **Salads** and tap **Caesar Salad**. The message "Added: Caesar Salad" appears.*
If you need more than one unit, a change of ingredients or a cooking note, tap the **Options** button that every item has at the top right corner of its photo:
- If the item has ingredients, you go to the [ingredients](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/changing-the-ingredients) screen.
- If it has none (a drink, a dessert), you go straight to the [quantity](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/quantity-and-cooking-notes).
## Course
Above the items is the **Course** selector, which tells the kitchen in what order each product should come out:
**?**: not set.
**S**: starter.
**1st**: first course.
**2nd**: main course.
**D**: dessert.
Choose the course **before** adding the items. It stays selected for everything you add afterwards, until you change it.
*Example: before the salad tap **S**, and when you go into **Medium Pizzas** tap **2nd**. The salad will come out as a starter and the pizzas as the main course.*
If you make a mistake, you can change the course of each product later from the [order](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/reviewing-the-order) screen.
# Changing the ingredients
When the guest wants a product made their way, tap the item's **Options** button on the [items](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/categories-and-items) screen. You will see a screen like this one:
The top shows the item's **name**, its **price**, the description and its **allergen** icons. The price and the allergens update with every change you make.
## Recipe: removing ingredients
**Recipe** lists the ingredients the item comes with.
To **remove** an ingredient, tap it: it is shown crossed out, in red, with the word **NO**. Tap it again to put it back.
## Add extras
Below are all the ingredients you can add, grouped the same way as in PizzaGest (dough, sauces, cheese, protein, vegetables…). Tap an ingredient to add it: it appears in the recipe, in green, with the word **EXTRA**. To remove it, tap it in the recipe.
To the right of each group there is a counter, for example **0/5**: the extras added and the maximum that group allows. Once the maximum is reached, the other ingredients in the group can no longer be tapped.
## "Choose one" groups
Some groups, such as the **dough** or the **base cheese**, are marked **Choose one**: the product must always have one option, and only one. The current one is checked. When you tap another, the PDA makes the swap: in the recipe the old one appears as **NO** and the new one as **SWAP**.
If one of these options is missing, the PDA shows the message **Still to choose** and does not let you continue until you pick it.
------------------------------------------------------------------------
*Example: the guest orders a **Medium BBQ** with no bacon, with caramelized onion and mushroom, on thin dough.*
1. *Under **Recipe** tap **Bacon**: it becomes "NO Bacon".*
2. *In the vegetables group tap **Caramelized onion** and **Mushroom**: they appear as EXTRA and the counter goes to 2/5.*
3. *Under **Dough** tap **Thin dough**: it appears as "SWAP Thin dough".*
4. *The price has gone from €12.99 to €15.39.*
When you are done, tap **Continue** to set the [quantity and cooking notes](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/quantity-and-cooking-notes). To discard the item, tap the **X** next to its name.
------------------------------------------------------------------------
On a tablet, the recipe and the extras are shown in two columns:
# Quantity and cooking notes
You reach this screen by tapping **Continue** on the [ingredients](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/changing-the-ingredients) screen or, if the item has no ingredients, directly from its **Options** button.
**Quantity**: use the **−** and **+** buttons to set how many units the guest wants. You can also tap the number and type it.
**Cooking notes**: the instructions for the kitchen. The usual notes the restaurant has set up in PizzaGest for that category are listed (for example "Lightly cooked"); just tap one. If you do not need any, leave **None** selected.
**Other note**: if what the guest asks for is not on the list, tap here to type it.
Type the note (25 characters max.) and tap **Add note**. You go back to the previous screen, where the note now appears.
Finally, tap **Add item** to add it to the order.
*Example: the guest wants **2** BBQ pizzas like the one just prepared, **cut into 8 slices**. Tap **+** to set the quantity to 2, tap **Other note**, type "Cut into 8 slices" and tap **Add item**.*
> Cooking notes only appear for categories that are printed in the kitchen.
# Half and half
In categories that allow it, such as pizzas, you can make a product **half and half**: half of one item and half of another.
It takes two steps:
1. Add the **first half** as a normal item, with **one unit**.
2. For the **second half**, tap the other item's **Options** button and then **Continue**. The [quantity](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/quantity-and-cooking-notes) screen shows the question **Half and half with the previous item**: select **Yes** and tap **Add item**.
*Example: the guest wants a pizza that is half **Four Cheese** and half **Carbonara**. Tap **Medium Four Cheese** to add it. Then tap **Options** on the Medium Carbonara, **Continue**, select **Yes** and **Add item**.*
On the [order](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/reviewing-the-order) screen the two halves appear together, marked **1st half** and **2nd half**, with a single price.
Keep in mind that:
- The question only appears if the previous item is **one unit** from the same category (or from a category that can be combined with it).
- Each half can have its own [ingredient](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/changing-the-ingredients) changes.
- If you delete one half from the order, both are deleted.
# Reviewing and sending the order
# Reviewing the order
You can see what has been ordered at any time by tapping **Order** at the top. You will see a screen like this one:
**Guests**: the number of people at the table. The **Change** button takes you back to the [guests](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/guests) screen.
**Order lines**: each product you have added, with:
- The **quantity** and the **name**.
- The line's **amount**.
- The **ingredients**, marked **NO** for the ones removed and **WITH** for the ones added.
- The **cooking note**, if there is one.
- The **course**. Tap it to cycle through ?, S, 1st, 2nd, D.
- The **trash can**, to delete the line.
**Total**: the table's amount so far.
*Example: Table 7 has ordered a Caesar salad as a starter, two BBQ pizzas made their way, a half Four Cheese and half Carbonara pizza, the drinks and a dessert. The total is €64.80.*
At the bottom there are two buttons:
**Add products**: goes back to the [categories](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/categories-and-items) to keep ordering.
**Ask for the bill**: for when the guests have finished. See [Asking for the bill](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/asking-for-the-bill).
> The total shown here is the sum of the products. Offers are applied when you [ask for the bill](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/asking-for-the-bill).
When the order is complete, tap **Finish order** to [send it to the kitchen](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/sending-the-order-to-the-kitchen).
# Sending the order to the kitchen
When you have finished taking the order, tap **Finish order** at the top right. You do not need to go through the [order](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/reviewing-the-order) screen first.
When you do:
- The order is sent to PizzaGest and **the ticket is printed in the kitchen**, without anyone having to go to the computer.
- The PDA goes back to the [Orders](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/tables-bar-and-terrace) screen, where the table is listed under **Open orders**.
From then on, the table can also be viewed and paid from PizzaGest.
Keep in mind that:
- If you tap **Finish order** without adding any product, the table is closed and becomes free again.
- While you have an order open on your screen, other devices see it as **Locked**. So always tap **Finish order** when you are done, even if you changed nothing.
If the guests order something else, go back into the table from **Open orders**. See [Changing an order already sent](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/changing-an-order-already-sent).
# Changing an order already sent
To add or remove products on a table whose order is already in the kitchen, tap it under **Open orders** on the [Orders](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/tables-bar-and-terrace) screen.
## Adding products
Go into the categories and add the products [as usual](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/categories-and-items). When you tap **Finish order**, only the new ones reach the kitchen.
## Removing a product that is already in the kitchen
Tap **Order** to see the lines:
Products that were already sent are marked **In the kitchen**. Their course can no longer be changed. A product ordered in several units now appears on separate lines, one per unit, so you can remove just one.
To remove one of them, tap its **trash can**. The product does not disappear: it is **crossed out** with the message **Will be removed when the order is sent**. If you made a mistake, tap the **circular arrows** button to put it back.
When you tap **Finish order**, the PDA asks you to confirm and shows the products that will be removed:
**Yes, send the order**: the order is sent and PizzaGest removes those products from the table.
**No, review the order**: you go back to the order and nothing is sent.
*Example: the guests at Table 7 order a coffee with milk and say they no longer want the dessert. Go into the table, add the coffee, tap **Order** and the trash can next to the **Cheesecake**. The total drops from €66.70 to €61.71. Tap **Finish order** and **Yes, send the order**.*
Keep in mind that:
- Products you have just added and not yet sent are deleted right away with the trash can, with no confirmation.
- You cannot delete the whole order from the PDA. If you mark every product for removal, the PDA tells you that the whole order has to be **canceled from PizzaGest**.
# Asking for the bill
When the guests ask for the bill, go into the table, tap **Order** and then the **Ask for the bill** button at the bottom.
The PDA asks PizzaGest for the bill; PizzaGest applies any **offers** that apply and works out the total. Meanwhile you will see this message:
In a few seconds the **bill summary** appears, just as it will print on the receipt: the products, the offers applied with the products each one includes, and the **total**.
Below the summary there are two buttons:
**Print the bill**: the bill is printed on the restaurant's printer. When it is done, the PDA shows the message **Bill printed** and you can take it to the customer.
**Exit without printing**: goes back to the [Orders](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/tables-bar-and-terrace) screen without printing anything.
> If the customer prefers other offers than the ones applied, exit without printing and apply them from the computer.
If there were products not yet sent, they are sent to the kitchen when you ask for the bill. And if any products were [marked for removal](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/changing-an-order-already-sent), the PDA asks you to confirm first.
## If PizzaGest does not answer
If 30 seconds go by and PizzaGest has not calculated the bill, the PDA tells you:
**Send the order without the bill**: the order is sent and the bill is printed from the computer.
**Try again**: asks for the bill again.
The most common cause is that PizzaGest is not running on the restaurant's computer.
If the message **The bill could not be calculated** appears, the table may be open on a computer. Close it there and tap **Try again**.
# Help
# Warnings and messages
These are the messages the PDA can show and what to do in each case.
## When logging in
**Start the server first**: PizzaGest is not running on the restaurant's computer. Start it and tap **Try again**.
**Error accessing the database**: the PDA cannot connect to PizzaGest. Check that the restaurant's computer is on and that the device is connected to the restaurant's Wi-Fi.
**The database version is too old**: PizzaGest has to be updated to use this version of the PDA.
**The employee does not exist** and **The employee has not clocked in**: see [Logging in](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/logging-in).
## When opening a table
**Table locked by another device**: another waiter has that order open on their device. You can look at the order, but the right thing to do is tap **Exit without changes** and wait for your coworker to tap **Finish order**.
If the table stays locked and nobody is using it, someone left it without tapping **Finish order**. That waiter just needs to go back into the table on their device and tap **Finish order**.
**The table is already closed**: the table was paid or closed from PizzaGest while you had it on screen. Tap **Choose another table**.
## When taking the order
**Still to choose**: the product has a group of [ingredients](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/changing-the-ingredients) where picking one option is required, such as the dough.
**Ingredients max.**: the product already has the maximum number of ingredients its category allows.
## When sending the order or asking for the bill
**Send the order?**: some products that were already in the kitchen are [marked for removal](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/changing-an-order-already-sent). Check the list and confirm.
**The order cannot be sent**: every product is marked for removal. The whole order has to be canceled from PizzaGest.
**PizzaGest did not answer** and **The bill could not be calculated**: see [Asking for the bill](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/asking-for-the-bill).
# Frequently asked questions
## Can waiters use their own phone?
Yes. The PDA runs in the browser of any phone or tablet. There is nothing to install: connect it to the restaurant's Wi-Fi and scan the [access QR code](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/opening-the-pda).
## Does it work outside the restaurant or on mobile data?
No. The device has to be connected to the restaurant's Wi-Fi, because the PDA talks to the computer where PizzaGest runs.
## I added a product by mistake. How do I remove it?
Tap **Order** and then the **trash can** on that line. See [Reviewing the order](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/reviewing-the-order).
## Can I change a product that is already in the kitchen?
You can remove it by marking it for removal and add a new one. See [Changing an order already sent](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/changing-an-order-already-sent).
## How do I know how much a table has spent?
Go into the table and tap **Order**: the **Total** is shown below the lines. Offers are applied when you [ask for the bill](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/asking-for-the-bill).
## The guest has an allergy. Where do I see the allergens?
On the product's [ingredients](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/changing-the-ingredients) screen, below its name. The icons update as you remove or add ingredients.
## What happens if two waiters go into the same table?
The second one sees the **table locked** warning. This prevents two people from changing the same order at once. See [Warnings and messages](https://docs.pizzagest.com/books/pizzagest-pda-icL/page/warnings-and-messages).
## I changed the language. Does the kitchen ticket change?
No. The language only affects what the waiter sees on screen. The ticket prints as usual.
## A category or a product does not appear on the PDA
Products, their photos, ingredients and cooking notes are set up in PizzaGest. If one is missing, check there that it is active for dine-in sales.