Reports & Metrics
Sales, products, promotions, trends, operations, alerts and per-order logs.
Reports and Metrics: which to use
Audience: managers and analysts reading performance data, and operations staff investigating a sp...
Filters, dates and favourites
You need: Sales reports. Every report is driven by the same filter set. Understanding it once cov...
Sales report
You need: Sales reports. The sales report gives revenue over the period you select, filtered to y...
Product sales report
You need: Sales reports. Product sales shows what actually sold, by article, grouped into familie...
Promotions report
You need: Sales reports. The promotions report shows usage grouped by promotion code — how often ...
Sales by trend
You need: Sales reports. Sales by trend lays the period out as a Monday-to-Sunday matrix, broken ...
Operations report
You need: Sales reports. The operations report is the widest screen in the chapter. It answers "w...
Operational alerts
You need: Sales reports. Three reports that return only the stores currently outside a threshold ...
Order logs and timelines
You need: Metrics. Order logs answer "what happened to this order" — the question Reports cannot ...
Exporting data
You need: Metrics — export. This is a separate, higher permission than Metrics, and is normally h...